Everything you need to know for your perfect stay
1. Is there reception at VITA home?
VITA HOME does not have a reception service. Instead, you can manage the whole process of check in and access to both the portal and your assigned apartment, following the instructions that we will send you by email days before your arrival. If during your stay you need to contact our team, please call 0034 928 800 543 from Monday to Friday from 9am to 2pm and from 4pm to 7pm.
2. Can I store my luggage?
At this time we do not have a locker service.
3. Where can I park my car?
At VITA HOME we offer you our private, covered car park with charging station for electric vehicles. This service costs 10€ per car per day. To contract it, please contact us before your arrival. At least 48 hours before your arrival, so that we can manage your access.
4. How does the cleaning service work?
At VITA HOME we change the sheets and towels in your apartment at the end of your stay. If your stay is at least 14 nights, we will change the sheets and towels after 7 days. If you want any additional cleaning service, you will need to contact our team to arrange it, if possible. This additional cleaning will be charged extra.
5. What will I find in the Bleisure room?
In our Bleisure room you will find a vending machine to buy drinks and snacks. In addition, you will have different environments to work, have a video meeting or enjoy your favorite reading.
6. How far is the nearest beach?
Playa Del Reducto is only 400 meters walking distance from VITA HOME.
7. Can I stay with my dog at VITA HOME?
Yes, you can stay with your dog, as long as its weight does not exceed 8kg. This service has a supplement of 10€ per night. In exchange, you will find in your apartment, food bowl, water bowl and a comfortable bed for your pet. To hire it, please contact us before your arrival so we can manage your access.
8. How far is it from the airport and how can I get there?
We are very close to Lanzarote airport. It is approximately 6 kilometers. By car it is a journey of no more than 15 minutes. If you prefer to take a cab, the route is similar.
9. What type of accommodation is VITA HOME?
VITA HOME is a holiday accommodation establishment. When you stay in one of our apartments we provide you with all the kitchen and bathroom utensils you may need, but we do not have additional catering and leisure services. Our team will only be present in case of major emergencies.
